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Frequently Asked Questions
Most orders are packed and shipped next day the order is received, except orders received during the weekend which are packed and shipped on following Monday.
We use Australia Post as our preferred distribution partner.
Once you confirm your order, you should receive an Order confirmation email which contains detail of your Order.
Once we receive the payment confirmation, products are packed and shipped the following day.
If a product is received damaged on arrival, please notify us immediately so we can resolve with our delivery partners.
While we check each and every product for quality before shipping, in an inadvertent case, if a product is damaged, please contact us using one of the methods listed and we will work our best to resolve the situation to your satisfaction.
To give faster delivery times to our customers, we maintain inventory of all products. We do not sell products if they are not in stock.
The best way to learn about our new product launches is to follow us on Facebook, Instagram or Youtube.We also send newsletter with the latest news and products update.